Effective Date: 02 January 2025

Welcome to Broomerce (Product of FluxOsmic Tech Private Limited), a tech-enabled commerce platform for automotive parts and accessories. We are committed to protecting your privacy and ensuring a secure online and offline experience. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

1.1 Personal Information

We collect personal information from our users in various ways, including:

• Registration and Profile Information: When you register on our platform, we collect information such as your name, email address, phone number, and business details.
• Transaction Information: Details of transactions you make, including payment information, order history, and delivery addresses.
• Communication Information: Records of your communications with us, including customer support interactions.

1.2 Non-Personal Information

We also collect non-personal information, such as:

• Usage Data: Information about how you interact with our website and services, including IP address, browser type, and access times.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and analyze website performance.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Our Services: Facilitating transactions, managing accounts, and improving our platform.
• To Communicate with You: Sending updates, marketing communications, and responding to inquiries.
• To Process Payments and Orders: Handling transactions securely and efficiently.
• To Ensure Security: Monitoring and protecting against fraudulent activities and breaches.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

• With Service Providers: Third-party vendors who perform services on our behalf, such as payment processors and shipping companies.
• For Legal Compliance: When required by law or to comply with legal processes and regulations.
• With Business Partners: To facilitate joint marketing efforts or business partnerships, with your consent.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server hosting.

5. Your Rights and Choices

You have the right to:

• Access and Update Your Information: Review and update your personal details through your account settings.
• Opt-Out of Communications: Unsubscribe from marketing emails or adjust communication preferences.
• Request Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather analytical data. You can manage cookie preferences through your browser settings.

7. Offline Operations

For our offline operations, we apply similar principles of data protection. Personal information collected offline is stored securely and used in accordance with this Privacy Policy.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Broomerce (Product of FluxOsmic Tech Private Limited) Support Team
Email: team@broomerce.com